Refund policy

Damaged Items Policy

If your order arrives with a damaged item, please contact us with your order number and photographs of the damage.

Once the damage has been reviewed and confirmed, we offer the following resolutions:

1. Refund: A refund for the damaged item, including any applicable amounts required by law.

2. Replacement with a Future Order: At the customer's request, an identical replacement item may be included free of charge with their next order.

As part of our standard replacement policy, we do not ship replacement items separately. Customers who do not wish to wait until their next order may select a refund instead.

This policy does not limit any rights or remedies available under applicable consumer protection laws.